How to Become a Service Now Developer?

What is the meaning of Service Now?

  • The word “Service” is refers to the fact that the platform is designed to help organizations manage their services. This can include IT services, customer service, employee self-service, and other types of services.

  • The word “Now” is refers to the fact that the platform is cloud-based and provides real-time visibility into the status of services. This means that organizations can quickly identify and resolve issues, and ensure that their services are always available to their customers and employees.
  • Together, the words to convey the idea that Service Now is a platform that helps organizations manage their services in real time.

Who is a Service Now Developer?

  • This developer is also a software developer who specializes in working with the Service Now platform. They design, code, and troubleshoot applications that help organizations automate and streamline their workflows, improve customer service, and boost employee productivity.
  • These developers typically have a strong understanding of the platform, including its architecture, APIs, and development tools.


Here are some of the tasks that they may perform:

  • Design and develop custom applications and workflows
  • Integrate with other systems and applications
  • Troubleshoot and resolve issues
  • Manage and optimize
  • Develop and implement security best practices

Why Companies Use Service Now?

  • Efficient Service Management
  • Improved Productivity
  • Enhanced User Experience
  • Better IT Operations
  • Effective Problem Resolution
  • Centralized Data Management
  • Customization and Flexibility
  • Regulatory Compliance

What does Service Now Developer do?

Here are some of the specific tasks that they may perform:

  • Design and develop custom applications and workflows. This includes tasks such as creating new forms, tables, and business rules.
  • Integrate with other systems and applications. This includes tasks such as creating and maintaining APIs and developing custom scripts.
  • Troubleshoot and resolve. This includes tasks such as debugging code, investigating performance issues, and resolving user errors.
  • Manage and optimize. This includes tasks such as creating and maintaining user roles, configuring system settings, and monitoring system performance.
  • Develop and implement security best practices. This includes tasks such as implementing role-based access control, auditing user activity, and detecting suspicious activity.

How to Become a Service Now Developer, Skills Required?

To become a Service Now developer, you will need to have the following skills:

  • Programming skills: They use a variety of programming languages, including JavaScript, Java, and Python. You should have a good understanding of programming fundamentals such as variables, functions, and loops.
  • Service Now platform knowledge: You should have a strong understanding of the Service Now platform, including its architecture, APIs, and development tools.
  • Software development principles and best practices: You should have a good understanding of software development principles such as object-oriented programming, design patterns, and unit testing.

Which companies hire Service Now Developers?

  • Technology companies: Google, Microsoft, Amazon, IBM, Oracle, Sales force, Cisco, Dell, HP, and VMware.
  • Financial services companies: Wells Fargo, JPMorgan Chase, Bank of America, Citigroup, and Goldman Sachs.
  • Healthcare companies: UnitedHealth Group, Humana, CVS Health, Walgreens Boots Alliance, and Johnson & Johnson.
  • Manufacturing companies: General Motors, Ford Motor Company, Boeing, 3M, and Siemens.
  • Retail companies: Wal-Mart, Target, Amazon, Costco, and Home Depot.
  • Government agencies: The United States Department of Defense, the United States Department of Veterans Affairs, and the National Institutes of Health.
  • Education institutions: Harvard University, Stanford University, and the Massachusetts Institute of Technology.

What are the designations for a Service Now Developer?

  • Service Now Developer
  • Senior Developer
  • Lead Developer
  • Architect
  • Platform Architect
  • Technical Architect
  • Solution Architect
  • Domain Architect
  • Master Architect
  • Engineer
  • Consultant
  • System Administrator

What is the salary of a Service Now Developer fresher and Experienced in India?

  • Fresher: ₹3.5 Lakhs to ₹5.0 Lakhs per year
  • 1-3 years of experience: ₹4.5 Lakhs to ₹7.0 Lakhs per year
  • 3-5 years of experience: ₹6.0 Lakhs to ₹9.0 Lakhs per year
  • 5-7 years of experience: ₹7.5 Lakhs to ₹11.0 Lakhs per year
  • 7-10 years of experience: ₹10.0 Lakhs to ₹14.0 Lakhs per year
  • 10+ years of experience: ₹15.0 Lakhs and above

Which Companies have internship opportunities for Service Now developers?

  • Technology companies: Google, Microsoft, Amazon, IBM, Oracle, Sales force, Cisco, Dell, HP, and VMware.
  • Financial services companies: Wells Fargo, JPMorgan Chase, Bank of America, Citigroup, and Goldman Sachs.
  • Healthcare companies: UnitedHealth Group, Humana, CVS Health, Walgreens Boots Alliance, and Johnson & Johnson.
  • Manufacturing companies: General Motors, Ford Motor Company, Boeing, 3M, and Siemens.
  • Retail companies: Wal-Mart, Target, Amazon, Costco, and Home Depot.
  • Government agencies: The United States Department of Defense, the United States Department of Veterans Affairs, and the National Institutes of Health.
  • Education institutions: Harvard University, Stanford University, and the Massachusetts Institute of Technology.

Certification required for Service Now Developer?

  • Certified Application Developer (CAD):
  • Certified Implementation Specialist (CIS):
  • Certified System Administrator (CSA):
  • Certified Integration Specialist (CIS):
  • Certified Service Now Application Specialist:

What is the training duration for Service Now Developer?

  • Beginner: 1-2 months
  • Intermediate: 3-6 months
  • Advanced: 6+ months

Free courses available to learn Service Now Developer?

  • Service Now Developer Program:
  • YouTube Tutorials and Channels:
  • Service Now Community and Forums:
  • MOOC Platforms:
  • Documentation and Developer Resources:

Now, we think you have understood what is a Service Now Developer. Leave your comment below. For information on other latest Technologies like How to Become a R Developer click here.

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